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    Technical Support

    Technical Support

    You will have at your disposition a certified engineer for Asterisk-based platforms and configuration of telephone services. You can purchase the service per hours or with annual plans.

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    Category: Support
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    Description

    technical support

    At TelOnline we have several years of experience in the successful delivery of telephone solutions. Get our technical support specialized in different areas of development:

    New Project Management: We provide structured services through stages for the implementation of projects in the start stage.

    Troubleshooting in previous installations: Our team is certified and ready to help in any project based on Asterisk platforms.

    SPECIFICATIONS

    • For initial configuration, costs will be presented depending on the magnitude of the project to be developed.
    • For post installation the service can be purchased in annual plans:
      • SILVER: Receive online and telephone support during office hours (8×5)
      • GOLD: Receive support in your facilities, online and telephone during office hours (8×5)
      • PLATINUM: Receive on-site, online and telephone support throughout the day (24×7)
    • If your need for support is in specific cases, we provide service per hours.

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    About us

    We are certified and specialized in telephony solutions for the markets in US, Caribbean and Latin America. TelOnline is a select partner with Digium and Sangoma among others, with several years of experience in the industry.

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