Stay in control of total calls from anywhere with the ideal softphone for your iOS or Android device.
You can access your information for incoming calls from your CRM such as Salesforce, Zoho CRM, SugarCRM, SuiteCRM, ConnectWiser or others via API.
Monitor, whisper, barge, and record calls from your users.
Find out all the details about each incoming or outgoing call from your system, they can be sent by email every month.
You can route calls to specific groups of people. Also, agents assigned to multiple queues can prioritize queues and respond to callers with higher priority.
The configured hardphones are delivered, just connect to your network to start using the system.
With Cloud PBX solution the PBX is in the Cloud and your local and remote workers can access directly to the Cloud PBX, while the on-Premise solution the PBX is in the physical hardware in your location and the users are connected to this hardware.
The Cloud PBX has much lower upfront cost, with monthly or annual fees, low equipment cost and setup. Find more information in the following here.
For this solution there are 2 options:
1. The Hosted monthly fee per extension.
2.The Cloud PBX with the server in Cloud with your own license, and monthly management service.
It is necessary 100kbps for every concurrent call active, also low latency, consistent and reliable bandwidth.
Softphone, unlimited calls between extensions, Web portal (UCP) by extension, Call queues, Call reports, Voicemail, Conference calls.
Yes, because most of the phone numbers can be ported to Cloud Services.
Yes, your calls can be recorded for a monthly fee per extension.